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Policies
PRE-ORDER
Please allow your package 4-6 weeks to come if you order a pre-order. Emails will be sent to keep you up to date.
Refund and Return Policy
All orders can be returned within 3 days after you have received the package. Returns can only be accepted if the item is unworn and the tags have not been removed. To start a return, please contact support@biasinfavorofus.com with your order number, the item you would like to return, and the reason for return. A return label will be provided to you from our team upon receiving the requested information. Once we have received your return, we will issue you a refund. Please allow usually takes 3 to 5 business days to process the funds back into your account.
All orders can be exchanged within 3 days after you have received the package. Please contact support@biasinfavorofus.com with your order number and the item and/or size you would like to receive as an exchange. A return label will be provided to you from our team upon receiving the requested information. Once we have received your return, we will ship out your new product between 1 to 2 business days.
Privacy Policy
This policy describes what personal information BiasInfavorofus LLC, collects, uses, shares, retains, or otherwise processes in connection with its websites, mobile applications, stores, and other locations where the policy is located or referenced online and offline, and how we treat such information. The Policy also informs individuals, including clients, job applicants, and website visitors (“you”) about your rights regarding your personal information and how to exercise these rights.
This Policy, along with our Terms of Use, which are incorporated by reference, constitute a legally binding agreement between you and BiasInfavorofus LLC that conditions your interaction with our Platform, where and as permitted by applicable law and regulation. Please read this Privacy Policy carefully before using the Platform or submitting Personal Information to us. By accessing or using our Platform or otherwise communicating with us, you acknowledge that you have reviewed and understand this Policy.
We collect information when you interact with our Platform, for example, (1) when you visit and use our website, (2) when you email us or submit forms online, (3) when you call, text, message via email (@), or visit us, or (4) when we are otherwise in communication with or providing products or services to you.
Certain of the information we collect may be “Personal Information,” by which we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a name, postal address, e-mail address, telephone number, and/or payment information, and subject to exceptions under applicable law, which may include information that is publicly available.
This may include your name, address, telephone number or e-mail address. For example, we might collect this Personal Information if you sign up for an online account or participate in an event. We might also collect contact information if you fill out a client information card. We may also collect the type of device you use to access our Platform, and collect your device identifier, IP address or mobile operating system.
Account information.
We collect information in order to provide you with an account, including email address and password, in addition to name and contact information.
Payment information.
For example, we may collect your credit card number, billing and shipping address when you buy merchandise.
Social media information.
We may collect Personal Information you post on our social media pages. We may also collect your social media profile information and information posted on your page.
Demographic information.
We may collect your birthdate, age, gender and zip or postal code. We may also collect information that could identify you and relates to your hobbies, interests or shopping behavior.
Commercial information, including purchase history.
We may collect Personal Information about the purchases you make online or in stores. This could include the products you purchased and their prices. We also collect information about the services you have purchased.
https://support.yotpo.com/v1/docs/sms-account-verification
Shipping Policy
All orders will be shipped from Baltimore, United States. All orders take 1 to 2 business days to be fulfilled. Orders placed before 2pm EST will most likely be shipped out the same day. Note that most shipping companies usually deliver packages between 1 to 5 business days depending on the location. We can not anticipate any unforeseen circumstances due to shipping.
International shipping: All orders are shipped from Baltimore, United States. All orders take 1 to 2 business days to be fulfilled; orders placed before 2pm EST will most likely be shipped out the same day. Note that shipping companies usually deliver packages between 7 to 14 business days depending on the location. We can not anticipate any unforeseen circumstances due to shipping. Note that BIASINFAVOROFUS is not responsible for duties and taxes in regards to international orders. Please be advised that all prices on the online store are pre-taxed. The buyer will be responsible for covering duties and taxes on the item.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™